magicjack voip device

The Magic Jack is device that offers free telephone service while traveling even outside of the United States and Canada.  The advertisers claim that you can choose your USA area code and it is ready to use anywhere in the world.

After some diligent research online and offline, it was discovered that there are several problems with this device.  It does not work well when plugged directly into the computer’s USB outlet but rather an AC powered USB hub is a requirement.  Several of these issues are addressed at voip2u.org and there is even a lawyer threatening a class action law suit.

There were many complaints about not being able to use the telephone to which this device is attached. The phone either goes directly to voice mail, never rings or it interferes and interrupts the user of the computer because of the screen that pops up when a call is in progress.

One of our contributors reported that customers (whose prepaid credit cards are declined for invalid 3 or 4 digit security codes) have their cards charged nominal fees of $1.00 each time an attempt is made to correct the code even if the cards are eventually declined.

Magic Jack may work perfectly for some but for others it has been a source of many bugs, defects and aggravation not to mention wasted time because the product is not adequately supported.